CRÉMEUX Modular Sofa 2 Seater

For Authorized Dealers Only

1. Quality Assurance Commitment

We stand behind every product with a Zero-Defect Guarantee. Should any item exhibit material or manufacturing defects (verified by ISO 17025-certified labs), we offer:

• Full refund of product cost + inbound logistics fees
• Free replacement with expedited shipping (3-5 business days)

2. Flexible Solutions Tailored to Your Needs

Recognising each dealer's unique operational context, we provide customisable resolutions.

 

3. Streamlined Process

Step 1: Notify us through email within 30 days of delivery 
Step 2: Provide defect evidence (photos/video)
Step 3: Receive 48-hour solution proposal based on:

• Your order volume history

• Local market requirements

• Inventory status

 

4. Risk-Free Operations

We absorb 100% of:

• Reverse logistics costs (via pre-paid labels)

• Customs clearance fees for returns

• Destruction costs for non-shippable items

Our lead time for existing models are 25-35 days.

ODM/OEM models will be slightly longer due to R&D and pre-processing stages. 

Mix of any 10 SKU minimum

• you can choose and mix different sofas, different models, different colours and different size.
• the more you order, the cheaper price per unit you will get.

We execute shipments via your choice of:

• Ocean Freight (Cost-efficient FCL/LCL)
• Rail Express (China-Europe Trains)
• Air Cargo (Urgent orders via major hubs)

Seamless Warehouse Delivery

• ​Doorstep unloading at your designated warehouse

Tailored Logistics Planning

• Our supply chain team will customize solutions based on your order volume, delivery timeline and budget parameters.